0800 368 9775 hello@physiolounge.co.uk

United Utilities

Here at The Physio Lounge we have a long-standing relationship with United Utilities providing Physiotherapy services to all employees either in person at one of our North West clinics or virtually online. UU cares about the Health and Wellbeing of their employees and we work together to ensure we provide easy access and the best possible care.

There are multiple ways in which you can access our services as a UU employee. Whether you are based at the head office Lingley Mere site, in a call centre in Whitehaven or out in the field, you can access our services as part of your employee benefits.

WPA

You can utilise your employee private health insurance for physiotherapy and we’ll bill WPA directly, leaving you to focus on your treatment and getting pain-free. Depending on the scheme you’re on (employee or management) you have varying levels of cover for Physio treatment:

  • Employee (Basic) = £250 per year
  • Employee (Top up) = £500 per year
  • Management = up to 10 sessions per condition (when direct via WPA with GP referral)

For further information and to book a Physio Assessment using WPA please click below:

Workstation Assessments

We work with United Utilities to provide Workstation assessments for employees working from home. Due to the current pandemic many of UU’s employees were moved to working from home. To ensure employees have the correct set up and equipment to prevent injury we carry out a detailed assessment of the employees workstation set up and provide recommendations via a report back to their line manager. For more information on the DSE/workstation process please visit the UU internal intranet “Pipeline”.

To refer a UU employee for a Workstation assessment please use the below link:

If you are interested in this service for your own company please email us at hello@physiolounge.co.uk for more information.

Occupational Health

United Utilities use Optima for all occupational health referrals. When an employee is referred via occupational health for physiotherapy treatment they will be contacted by a third party company called IPRS. We are registered as a physiotherapy practice with the IPRS supply chain and are able to provide treatment for all UU employees via this method. Employees must request to be seen at The Physio Lounge, Lingley Mere if you would like to be seen by one of our team. Otherwise, you may be sent elsewhere.

If you would like to be referred via occupational health then please speak to your manager or the Health and Wellbeing team at United Utilities.

Once we receive the referral from Optima/IPRS, our admin team ill be in touch to arrange your assessment.

Our reviews

When I was booking an appointment on the phone, the person was very friendly and made sure I was booked in as soon as was possible. Subsequent alterations of booked appointments have been dealt with quickly and queries answered straight away. The initial assessment by Craig felt thorough and he made sure that all possibilities were explored for the cause of my knee pain, not just going on my my description of the symptoms. Also he took his time in explaining why I was getting knee pain and the importance of how all the muscles work together in your leg, it was an education. Also my exercise programme was very quickly put together which is easily accessible from the handy app. Overall I am very satisfied with my initial assessment.
The entire team at Physio Lounge provided a Very professional service through out from the very first contact with the administrative staff for booking the session (Kirsty and Izzy) and then a very professional clinical consultation with Craig who was really interested to get to understand my symptoms followed by a thorough clinical examination and thereafter the hands on therapy . He demonstrated and then asked me to demonstrate that I am following the therapeutic exercises appropriately which was then followed by a video of demonstration of the exercises that he emailed over to me to reinforce the exercise technique is correctly followed. I felt that Craig and his team provided me with a truly professional, non rushed ,dedicated service with patient care at the centre of the practice which has become a rarity these days .
"I only had 3 visits and I was impressed with the booking system and the app rather than paper exercises I’ve had on previous physio visits. When it was evident I wasn’t getting any better Tom arranged for further tests with an orthopaedic consultant and I was diagnosed and x-rayed within the week.
Thomas was an excellent, professional and friendly physio and I enjoyed the sessions and I have been left with some good exercises to carry on with.
Great first session with Craig today. You can't believe how one session can change your life with 2 years pain . Highly recommend.
Excellent, professional service, treatment plan for home on the app is excellent would highly recommend.

Insurance

We accept all major healthcare insurers, if you don't see yours listed don't worry, we may still be able to help, just get in touch and we'll do what we can to help!

Head Office

The Physio Lounge
Bonded Warehouse
18 Lower Byrom Street
Manchester
M3 4AP

Liverpool

The Physio Lounge
David Lloyd Clubs
Arbour Lane
Knowsley
Liverpool
L33 7ET

Warrington

David Lloyd Leisure
Cromwell Avenue South
Great Sankey
Warrington
WA5 1HH

United Utilities

 The Pumping Station
Haweswater House
Lingley Green Avenue
Warrington
WA5 3LP

Get In Touch

For general enquiries please leave a message using the contact form, otherwise we can be reached at:

0800 368 9775

hello@physiolounge.co.uk

Head Office

The Physio Lounge
Bonded Warehouse
18 Lower Byrom Street
Manchester
M3 4AP

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