WPA

Contact Information

Tel:

Individuals – 0345 122 3100
Corporate – 01823 625270
Major Corporate (United Utilities) – 01823 625295 or 0800 9150809

Web: https://www.wpa.org.uk

How to claim

In order to book a physiotherapy appointment using your WPA health insurance cover, we suggest that you follow the steps below.

1. Acquire a GP referral through either a telephone consultation or a face-to-face appointment with your GP, whichever is most convenient. You may also have the opportunity to gain authorisation through a Nuffield Health Triage, if so just mention that you would like to see a therapist at The Physio Lounge and Nuffield will send us the referral.

NB: If you are on a cash plan scheme you may be able to self-refer for four sessions without a GP referral, if you are unsure please contact WPA directly to find out which policy you have.

2. Contact The Physio Lounge to arrange a provisional appointment and obtain the name of the clinician that will be treating you, which WPA will require upon authorising your treatment.

3. Contact WPA to arrange authorisation for your treatment prior to your upcoming appointment. In order to gain authorisation you will be asked to provide the name of the practitioner you will be seeing at The Physio Lounge; Samuel Matheson, Craig Lea, Paul Billington or Brogan Lawrie.

4. Finally please contact The Physio Lounge with your authorisation code and number of authorised sessions, at which point we can confirm your upcoming appointment. We will then use this code to invoice WPA directly.

Should you require further treatment following your initial course, you simply repeat steps 3 and 4. However, we suggest that you check your annual allowance, which can vary depending on your policy/scheme.

NB: Occasionally WPA may direct you to Nuffield Health for triage, if this happens then Nuffield Health will contact us directly with a referral and our team will contact you to arrange an initial assessment. Please note that although WPA may refer to a total number of sessions available, once you become a Nuffield Health patient we are only permitted to use the total number of authorised sessions that Nuffield Health allow. This is often around 4-6 sessions then a further treatment request report will be submitted if necessary.

Book a WPA Assessment

Adam

29. October, 2020.

I genuinely couldn’t recommend these guys enough. I ruptured my Achilles’ tendon in January this year, and I knew I needed to find a physio with a professional sports background to get me back to the level I needed to be at. They helped me throughout lockdown whenever possible, and was always on hand with any help or advice I needed. Once I became more mobile and had reached the level where I could really start pushing hard again, I was introduced to Tom. This couldn’t have come at a better time, as I was at a level where I was ready to bridge that gap between feeling strong again, but not quite ready for the explosive aspect of my job. Tom recognised straight away what needed to be addressed, and he broke down all the big movements with me over the next few weeks. He took me from not having the confidence in my Achilles to single leg hop, to sprinting close to 100% in the space of 3 weeks. His knowledge is second to none and I’m so grateful to him and the rest of the guys at the physio lounge for getting me back to where I needed to be. Aside from that, all the staff are great people, friendly, and only have you’re best interests at heart.

Neil

21. July, 2020.

Developed severe lower back pain through working from home during the Covid-19 pandemic. Phsyio Lounge carried out ergonomic desk assessment (with Craig) and had 4 video physiotherapy sessions with Sam which has worked wonders. Improved with every session, almost pain free, but left fully understanding what i need to do to make the final step be be totally pain free. Initially sceptical about video sessions but they did work effectively. Sam was very professional, fully explained everything in detail throughout the course of treatment. Well impressed with set up. Would definitely recommend. Thank you Sam, thank you Physio Lounge. P.S. The exercises have even improved my golf swing!! Bonus!

1. June, 2020.

I would like to thank The Physio Lounge for the recent help i received. I had hurt my lower back and was in extreme pain. I thought due to the covid 19 restrictions i would have to suffer. However i contacted the Physio Lounge and a video call was set up . Craig was extremely sympathetic, knowledgeable and professional. He soon set me up with exercises and regular updates. I highly recommend The Physio Lounge .

Lynn Barton

16. May, 2020.

Had a virtual assessment with Craig due to a running injury during lockdown. I was so pleased with the virtual appointment and didn’t expect to receive such a fabulous service and excellent advice on a video appointment. Thank you Craig you’ve helped me to continue with my running during lockdown. An excellent service provided even in these difficult times.

Karl Halton

16. May, 2020.

I have been attending The Physio Lounge since September 2019 twice a week after a serious motorcycle accident with very complex injuries. I have nothing but admiration for Craig and his colleagues dealing and treating me. They have shown me total respect, and without doubt have made my recovery better and quicker than I could of ever expected. I am very fortunate that my case manager engaged The Physio Lounge to help and manage the physio treatment I needed. I can not sing loud enough the praises for Craig and his staff in helping me.

Sophie Burdett

16. May, 2020.

Worked with Craig from the Physio Lounge. He has helped me massively with lower back pain due to over rotation of my spine. He has helped to treat my current symptoms with acupuncture and has also created a bespoke programme for me to follow which has helped to solve the issue on a long term basis. I would highly recommend him and the Physio Lounge!

Jen West

16. May, 2020.

I can honestly say that in all my time of training in a gym, bodybuilding and training 100's of clients I have never come across a Physio who is this knowledgeable as Craig. His thirst for learning is evident! He regularly ensures he is up to date with the latest science led studies to ensure he is helping his clients the best way. On top of that he is highly professional and very comfortable to be around. He puts you at ease and listens and asks all the right questions to diagnose you. He is worth traveling to I will never go anywhere else! Thank you Craig, you have changed my life!

Richard

16. May, 2020.

I have been treated by Craig at the Physiolounge several times over the last few years for various different running injuries. I’m always impressed by his knowledge, dedication and skill. He even managed In the last few weeks to remotely diagnose and cure a knee problem I had! I would highly recommend Physiolounge.

Jimbag Ant

16. May, 2020.

Multiple Rugby Injuries I’ve had many injuries over the past few years including shoulder, hamstring and ankle to name a few. I’ve used Physio Lounge consistently and they’ve done a tremendous job.

Hugh Lea-Wilson

16. May, 2020.

Following a bad skiing injury to my shoulder and fearing the worst, I have been nothing other than thoroughly impressed with the PhysioLounge. I was thankfully able to see Craig for a 'live' consultation pre-lockdown, and then have had 4 online physio sessions which have worked perfectly and through which he has enabled me to build up strength in the shoulder. Not only that, but he has also attended to weaknesses in posture and physique that will hopefully benefit me in future triathlons (looking ahead in faith!)

Insurance

We accept all major healthcare insurers, if you don't see yours listed don't worry, we may still be able to help, just get in touch and we'll do what we can to help!